VOLUNTEER PRACTICES
Parkway Partners Program
Volunteer Philosophy
We maintain that the strength of Parkway Partners rests in the commitment of volunteers. Parkway Partners
establishes practices to insure volunteer job satisfaction, effectively employ volunteer talents, and to recognize
the volunteers’ contributions.
Affirmative Action
There shall be no discrimination against a volunteer by reason of disability or on the basis of age, race, color,
ethnicity, sex, creed, national origin, or socioeconomic status.
Membership
All volunteers are encouraged to become paying members of Parkway Partners, however it is not required.
Screening
There is no perceived need for a screening process at this time. All adults working with children are screened
through the school system.
Job Assignment /Placement
Every attempt will be made to place volunteers in green spaces or positions that meet both their needs and the
needs of Parkway Partners.
Training
All volunteers receive hands-on, one-on one job training or group training (i.e., Tree Troopers) so that they
may be familiar with expectations and roles.
Ongoing Supervision, Evaluation, Assessment, Termination
Any volunteer may terminate her/his services upon written notification to the supervisor. Parkway Partners
may terminate the services of a volunteer for restructuring or elimination of volunteer positions; the inability or
failure to complete the requirements to perform the duties of the position; the refusal to comply with or support
Parkway Partners program goals, standards and mission.
Opportunities for Advancement
There is no hierarchy of volunteer positions. Volunteers are free to add or change volunteer roles as desired.
Benefits
Benefits to volunteers include: opportunity to contribute to the development and maintenance of green spaces
in New Orleans; networking with volunteers with similar interests and values; training and other learning
opportunities; support in the position; support materials and publications.
Privacy and Confidentiality
Parkway Partners is committed to the responsible collection, management and use of personal information
provided by volunteers and members. Parkway Partners limits the use of personal information to conducting
the business of Parkway Partners, except for disclosures required by law. Parkway Partners uses reasonable
measures to ensure the security, confidentiality and integrity of personal information and guard against
unauthorized access or use.
Confidentiality: Volunteers must not disclose names, addresses, phone numbers, and other information about
Parkway Partner volunteers or members to any individual or business outside of Parkway Partners or publish
this type of information without expressed written consent applicable and limited to a specific use.
Anti-Harassment
Harassment based on race, color, religion, sex, national origin, age, or disability is a violation of the law and
Parkway Partners expressly prohibits any form of harassment on these bases.
Formal Problem Resolution
Parkway Partners maintains an open door regarding volunteer concerns. Most complaints and concerns can
be resolved through informal communications. When a volunteer and her/his immediate supervisor are unable
to resolve a concern through informal efforts, the formal problem resolution procedure may be initiated by the
volunteer . To enact the formal problem resolution process, an operational volunteer submits the concern in
writing to the executive director who resolves the issue within a maximum of 15 days from the date the written
concern was received.
If the Executive Director cannot resolve the problem, or if the problem involves the Executive Director,
volunteers may submit concerns to the agency’s Board President, who may then convene a meeting of the
Executive Committee to address the issue.
Parkway Partners - 1137 Baronne, St., New Orleans, LA 70113
phone: 504-620-2224 fax: 504-620-2231
email: info@parkwaypartnersnola.org OR visit the Contact Us page
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